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Forgot Password allows existing user to retrieve their password,If a user has forgotten their password.

Forgot Password steps:

 1.click the Forgot Password link on the sign in page.

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2.Enter the Email ID and click on submit.

3.Email is validated and security question is displayed as text.

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4.Enter an answer for the displayed security question.click on submit.


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5.On Submit, If the information entered are valid then a message stating that” Your password is  sent to your  email” else “Please review your entries and provide all required fields”.

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5.The system will send you a recovery code so that user can change your password.

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6.Click on the Recovery Code hyperlink in the email.

7. Enter and confirm your new password .


 

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